MANAGER, AIRPORT OPERATIONS SUPPORT
VANCOUVER, BC
WHO WE ARE
Vantage Airport Group is a privately owned, industry-leading investor, operator, and developer of airports around the world.
Offering more than 20 years of global experience, we have received international recognition in areas such as operations,
design, sustainability, and finance while delivering award-winning commercial programs.
Our network encompasses a diverse range of airports, each with vastly different competitive and cultural environments. We
have worked with 31 airports; successfully transitioning 20 airports across three continents from public to private operation.
In 2016, nearly 31 million passengers travelled through Vantage network airports via 99 airlines.
The strength of our teams
and our continuous focus on our partnerships with our stakeholders ensures our airports are financially strong, operate
safely and efficiently, and are well-connected to the communities and businesses they serve.
Our growing portfolio includes airports in Canada, Europe, the Caribbean and the United States. Our most recent additions
include Vantage’s role with LaGuardia Gateway Partners (LGP) to lead and oversee the $4 billion redevelopment of LaGuardia
Airport’s Central Terminal Building B, the largest transportation public private partnership in the United States and Chicago’s
Midway International Airport where Vantage has formed a partnership to redevelop and operate the concession program.
Passionate about People, Performance and Place - our success lies in the strength of our global talent - a team of some of
the world’s most respected industry professionals.
THE ROLE
Contribute to the Business of Airports, Around the World
Based at Vantage’s head office in Vancouver and requiring domestic and international travel, this corporate role will deliver
operational guidance, expertise and solutions to our network airports.
The Manager, Airport Operations Support plays an
important role in assessing and reporting on the operational and financial performance of airport sites and supporting
programs to showcase our airports’ achievements as well as supporting new airport projects.
The Manager, Airport
Operations Support also contributes to corporate business development initiatives, supports our asset management
program, as well as actively participates in integration and transition activities for new airports joining the Vantage network.
Key Responsibilities Include:
Our Network Airports
Build and maintain credible, collaborative working relationships with airport operational teams
Assist network airports in the annual business plan and budget review process and support them in the
delivery of business plan objectives
Regularly report on network-wide operational risks, based on safety and security performance indicators and
regulatory compliance
Bring critical thinking and analytical skills to resolving operational problems
Equip airport teams through coaching, influencing and demonstrated leadership
Ensure follow-through and timely completion of all operational projects and initiatives
Participate in network airport emergency planning and contingency support for table tops and live exercises
Network Operational Excellence
Research, document and promote the sharing of operational best practices and processes, innovative
solutions and process improvements
Support the development and delivery of network-wide operations training and people development
initiatives
Lead Vantage’s Peer Review Program in collaboration with network airport specialists
Participate in industry stakeholder working groups
Stay abreast of international aviation safety, security, and Aircraft Rescue and Fire Fighting (ARFF) acts and
regulations
ABOUT YOU
You have at least seven years’ experience in airport operations with an emphasis on team leadership, preferably across
multiple functional areas. Airside operations experience, quality assurance or auditor certification - all considered an asset.
You possess sound knowledge of Safety and Security Management Systems (SMS/SeMS) and airport regulations and have
a successful track record in the preparation and implementation of operational plans, policies and Standard Operating
Procedures (SOPs). Ideally, your professional experience is supplemented by a university degree or college diploma in
operations management or aviation-related accreditation.
You are a collaborative team play who also enjoys working independently and are comfortable working in a decentralized,
multi-site environment.
Additionally, you have:
a preference for working with an entrepreneurial, fast-paced team
demonstrated business acumen
strong verbal and written communication skills, and,
a passion for learning
You are an independent self-starter, calm under pressure and you are motivated to apply your practical experience, technical
expertise and innovative ideas to the success of our airports.
WHAT WE OFFER
In addition to a competitive compensation and benefits package, career progression, access to a global team of talented
professionals, and international travel, we are growing and offer boundless opportunities to make your mark. If you share
our sense of adventure, come, and join us for the journey.
TO APPLY
Please send a cover letter and résumé, noting how you heard about this opportunity, to careers@vantageairportgroup.com.
Candidates must be legally entitled to work in Canada.
For more information about Vantage Airport Group, please visit: www.vantageairportgroup.com
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